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Privacy Policy

 Gliderol Pty Ltd Privacy Policy 

  1. Introduction

Gliderol Pty Ltd, ABN 92 007 928 949 (“Gliderol,” “we,” “our,” or “us”) is committed to protecting your personal information under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using our Website or services, you consent to the collection, use, and disclosure of your information as outlined in this policy. 

 

  1. What Personal Information is Collected?

We may collect: 

  • Identification Information: Name, email, phone number, and address. 
  • Transactional Information: Payment details and purchase history, login details 
  • Technical Data: IP address, browser type, cookies, and usage statistics. 
  • Employee Information: Submitted as part of job applications (handled separately). 

 

  1. How Your Personal Information is Used

We use your information for purposes including: 

  • Fulfilling quote and service requests or transactions. 
  • Managing user accounts and preferences. 
  • Communicating with you about updates, offers, and support. 
  • Enhancing the Website’s functionality and user experience. 

 

  1. Is Your Personal Information Shared?

We may share your information with: 

  • Gliderol Dealers (as stated in the Gliderol section on the website) 
  • Service providers (e.g., IT contractors) under confidentiality agreements. 
  • Legal authorities, if required by law. 

We do not sell or disclose personal information without your consent, except as permitted by this policy or the law. 

 

  1. Overseas Disclosure

While Gliderol primarily stores data in Australia, some information may be processed by trusted third parties located overseas. We ensure all third parties comply with APPs to protect your data. 

 

  1. How Can You Access Your Information?

You can request access or corrections to your personal information by contacting us at [email protected]. Access may be denied in specific legal circumstances, but we will explain the reasons. 

 

  1. Is Your Information Secure?

We take reasonable measures to safeguard your information against unauthorised access or loss. When information is no longer required, it will be securely deleted or anonymised. 

 

  1. Cookies and Marketing

Cookies: Used to improve your browsing experience. You can disable cookies in your browser settings. 

Email/SMS Marketing: We only send marketing communications with your consent. You may opt out at any time using the “unsubscribe” feature or by contacting us. 

 

  1. Complaints

If you believe we have breached privacy laws, contact us at [email protected]. We aim to resolve complaints within five business days. 

 

  1. Contact Details

For privacy inquiries, reach us at: 

  • Phone: 1300 799 177 
  • Address: 32 Jacobsen Crescent, Holden Hill SA 5008 

 

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